Maximise system performance

Once you’ve installed ChemoCare, having a comprehensive implementation and upgrade plan is key to a successful ‘go live’ and for ongoing return on investment with the product. As with the healthcare industry, ChemoCare is constantly updated to ensure optimal performance, so staying on top of upgrades is key to ensure you get the most from the technology.

Over the past 20 years, CIS Oncology has successfully co-ordinated hundreds of ‘go lives’ for more than 160 hospitals, achieving a 100% success rate in the UK alone. Just contact our team to find out more.

Expert insights and advice

At CIS Oncology we have the professional skills and experience to ensure that your ChemoCare system is always fully functional and up-to-date, for your convenience. We have use the PRINCE2 methodology with great success over the years on an unrivalled number of sites, ensuring optimal performance and a fully tested system, with all work completed efficiently and within budget.

As part of this process our project managers and product specialists also provide advice on lessons learned from previous implementations. Useful links are further available to other clients experienced in using the ChemoCare system, along with links to our own expertise.

Working closely with your team, we’re there every step of the way to offer you the assistance you need, providing clear and concise information at all times. This ensures a seamless process, with adherence to SLAs and mutually agreed standards and timeframes.

During the Implementation Phase, feedback from our project manager and product specialist, along with internal status reporting and senior management within the Trusts, ensures the highest quality performance and client satisfaction.

All CIS projects are reviewed on a weekly and monthly basis, with ongoing progress, risks and outlooks reviewed and prioritised for action as required.

For more information about implementation please call us on +44(0)2895 600855 or email:

Our professional support includes:

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Redesigning workflow systems to ensure maximum benefit from ChemoCare.

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Expert technical assistance.

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Clinical input from cancer healthcare professionals.

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Specialist support from our clinical safety officer and governance pharmacist.

What our clients say

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Since we went ‘live’ in September 2020, and started the training roll-out, we are pleased with the additional functionality the upgrade has provided. Training has been delivered remotely via software platforms due to social distancing restrictions and this methodology has been efficient and successful. Feedback from end users has been positive and many clinicians prefer the new format.

Tracy Parry
Lead Cancer Services Pharmacist
Betsi Cadwaladr University Health Board

It has taken significant collaborative effort from all parties to achieve this milestone; we look forward to fully utilising the additional functionality and the upgraded software.

Dr Vikash Dodhia
Senior Site Manager and Business Management Pharmacist
East and North Hertfordshire NHS Trust

Achieving 100% live protocols represents a significant milestone for our team. We're keen to continue to maximise the Dudley Group’s use of the advanced configuration options and functionality available in ChemoCare Version 6.

Joe Whittle
Interim Principal Pharmacist
Dudley Go Live

We are pleased to announce that Airedale NHS Foundation Trust has now gone live with the planned upgrade to Chemocare V6. The clinical and IT teams at the Trust worked closely with the project team at CIS Oncology to deliver the project within the planned timeframe. The upgraded system will allow us to continue to develop our chemotherapy service and deliver on the new SACT v3 database. We are very happy with the support and project management offered by CIS which meant that the upgrade ran smoothly.

Carl Booth
Lead Pharmacist
Airedale General Hospital

The Pharmacy Team at LTHT are delighted that the planned upgrade of our Paediatric ChemoCare system has been deployed and installed as planned and on time.

The LTHT clinical and project team worked together well on Go Live day with the project team at CIS Oncology to deliver the project successfully.

Thanks for your (CIS) support and guidance both in the build-up and Go Live day itself,

Elizabeth Jevon
Senior Project Manager
Leeds Teaching Hospitals NHS Trust